Shipping policy

Processing time
Orders are packed and shipped within 1–2 business days of purchase. We know you want your Scoop Saddle fast, so we don’t keep you waiting.

Shipping times
Most U.S. orders arrive in 3–5 business days once shipped. Delivery times may vary depending on your location and carrier delays.

Shipping rates
Shipping costs are calculated at checkout based on your location and selected delivery method. Occasionally, we run free shipping promotions — keep an eye out!

Order tracking
Once your order ships, you’ll receive a confirmation email with tracking details so you can follow your Scoop Saddle’s journey to your doorstep.

International shipping
At this time, we only ship within the United States. If you’re outside the U.S. and interested, let us know — we’d love to hear from you.

Damages & issues
Please inspect your package when it arrives. If your order is damaged, defective, or incorrect, contact us right away at mparker@irontopinnovations.com so we can make it right.

Questions
If you’ve got questions about your shipment, drop us a note at mparker@irontopinnovations.com and we’ll be glad to help.